Billing Services

Every claim is reviewed before submission to minimize preventable errors and reduce payer delays.

Our goal is straightforward: claims are submitted correctly the first time, and every payment is properly accounted for.

Denied claims represent revenue that should not simply be written off. Therassistant applies a structured review process to determine whether denials can be corrected, resubmitted, or appealed.

The level of denial management varies by service package, but every denial is reviewed so preventable revenue loss is minimized.

Maintaining organized patient receivables helps prevent confusion for both providers and patients.

Our goal is to keep patient accounts accurate, transparent, and professionally managed.

Many behavioral health clinicians unintentionally underbill because their documentation does not fully reflect the range of services performed during a session. Clinical training focuses on treatment—not payer billing structures—so legitimate billable activities are often recorded informally or omitted entirely.

Therassistant helps align documentation with recognized billing standards so the full scope of work already performed during a visit is accurately represented on the claim.

Practices should always understand the status of their claims and payments.

Therassistant provides ongoing visibility into the revenue cycle.

These reports help practices identify patterns early and maintain financial stability.

Insurance companies periodically request refunds or initiate recoupments when they believe a claim was paid incorrectly. In many cases these requests are legitimate. In other cases they result from payer processing errors, incorrect coordination of benefits, or internal audit findings that do not align with the provider’s contract or applicable billing rules.

Therassistant reviews refund requests before funds are returned to ensure they are valid and properly supported.

Effective billing begins with accurate provider setup and payer alignment.

Establishing these systems correctly helps prevent long-term billing disruptions.