Along the way, Krystin immersed herself in the most complex corners of the system: investigating insurance overpayments, flagging fraudulent billing practices, renegotiating payer contracts, and training clinical teams to properly document for compliance and maximum reimbursement. Her resume includes leadership roles at major organizations such as Clinica Family Health, SCL Health, and Aurora Mental Health Center, where she managed full-cycle billing, compliance programs, and EDI operations across multiple states and provider groups.What sets Krystin apart is not just her technical skill—but her relentless commitment to learning and ethical leadership. She holds three nationally recognized certifications through the Healthcare Financial Management Association (HFMA):
- Certified Revenue Cycle Representative (CRCR)
- Certified Specialist in Payment and Reimbursement (CSPR)
- Certified Specialist in Managed Care Contracts (CSMC)
She has also completed advanced coursework in healthcare project management, business ethics, behavioral science, and Power BI for data-driven decisions. Whether auditing a multi-provider practice or supporting a new therapist starting out, Krystin leads with clarity, compassion, and fierce advocacy. In 2022, she founded Therassistant after uncovering and reporting widespread double-billing practices at Mile High Psychiatry. Her whistleblower report directly led to a $1.9 million settlement with the Colorado Attorney General and U.S. Department of Justice ()—a victory not just for taxpayers, but for ethical clinicians across the state.Today, through Therassistant, Krystin helps mental health professionals reclaim their time, get paid what they’re owed, and operate with the integrity they bring to their clinical work. Her company is founded on the belief that ethical billing isn’t a luxury—it’s a necessity. And that private practitioners deserve to be supported, not exploited, by the systems around them.
