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Project-based consulting to identify the problem, find the cause, and build the solution.
Starting a healthcare practice requires more than choosing an EHR and opening the doors. The administrative and revenue cycle infrastructure must be built correctly from the beginning. Therassistant helps new and growing practices establish the operational foundation needed to bill payers, manage reimbursement, and support providers efficiently. The goal is to create a structure that supports both the clinical operation and the financial side of the practice before problems are established.
Revenue cycle workflow development
Insurance and payer strategy
Billing process design
Provider onboarding workflows
Eligibility and benefits processes
Payer and plan configuration
EDI, EFT, and ERA setup
Clearinghouse coordination
EHR and practice management configuration
Policies, procedures, and operational documentation
Revenue cycle readiness review
Credentialing is more than submitting applications. Provider information must remain consistent across CAQH, NPPES, payer systems, group records, contracts, and billing configurations. Therassistant manages and troubleshoots provider and group participation across government and commercial payers. Therassistant can also review existing credentialing records when a practice is unsure which providers are enrolled, contracted, affiliated, or correctly represented within payer systems.
CAQH setup and maintenance
Medicare enrollment and reassignment
Medicaid enrollment and revalidation
Commercial payer credentialing
Group enrollment
Provider affiliations
Payer contracting
Network participation verification
Provider roster management
Demographic updates
Recredentialing and revalidation
Provider additions and terminations
Enrollment status research
Credentialing record audits
Credentialing remediation
Technology should support the revenue cycle rather than create additional work. Therassistant assists healthcare organizations with implementing and improving the systems used to manage clinical and financial operations. Implementation support focuses on how the system will actually be used by the people responsible for registration, clinical documentation, billing, payment posting, credentialing, and follow-up.
EHR and practice management implementation
Billing system configuration
Payer and insurance setup
Clearinghouse configuration
EDI connectivity
EFT and ERA enrollment
Claim workflow configuration
Payment posting workflows
Eligibility processes
Revenue cycle workqueues
Provider setup
Workflow mapping
System transition support
Staff training
Process documentation
Therassistant provides revenue cycle support designed to keep claims moving from the patient encounter through final payer resolution. The work extends beyond claim submission. When a claim is not paying correctly, the issue may involve credentialing, payer configuration, eligibility, coding, reimbursement, or another part of the revenue cycle. Patient collection services are not provided.
Eligibility and benefits verification
Charge and claim review
Claim submission
Claim rejection resolution
Payment posting
ERA and EOB processing
Denial management
Appeals
Accounts receivable follow-up
Payer issue resolution
Secondary and tertiary billing
Credit balance review
Refund processing
Reimbursement research
Revenue cycle reporting
Not every organization needs ongoing billing services. Sometimes you need an experienced revenue cycle professional to determine what is going wrong. Therassistant provides project-based consulting for organizations facing complex operational, financial, payer, or reimbursement problems. Projects can focus on one provider, payer, process, or problem—or involve a broader review of the organization. Identify the problem. Determine the cause. Build the solution.
Revenue cycle assessments
A/R analysis and clean-up
Denial trend analysis
Payer investigations
Reimbursement analysis
Credentialing audits
Enrollment remediation
Billing and coding reviews
Documentation reviews
Operational compliance reviews
Payment reconciliation
Provider roster reconciliation
Workflow redesign
Staff training
System and process evaluations
Revenue cycle research
Complex payer escalations
Special revenue cycle projects
Add a footnote if this applies to your business
Behavioral health revenue cycle operations present challenges that are not always found in other areas of healthcare.
Provider types, payer participation, credentialing requirements, authorization rules, documentation standards, and reimbursement methodologies can vary significantly between plans.
Therassistant brings specialized experience supporting behavioral health and psychiatric providers while also applying broader healthcare revenue cycle expertise to other practice settings.
You do not need to determine which service applies before contacting Therassistant.
Tell us what is happening with the practice, payer, provider, claim, enrollment, payment, system, or workflow.
We can start there.




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